Hotel Xcaret Mexico | Los Dos Compadres ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Carr Chetumal, Los Dos Compadres, Mexico, 77710

Hotel Xcaret Mexico is a family-friendly Playa del Carmen hotel featuring a Grand Pool Complex and multiple onsite restaurants. This 5-star property offers various amenities, including Wi-Fi access and a mini-bar in all rooms.

Rooms & Amenities

Each room at Hotel Xcaret Mexico includes ironing facilities, tea and coffee facilities, a sitting area, and Wi-Fi access. Guests may enjoy a range of accommodations designed to make their stay comfortable.

Dining & Nearby Options

Dining options include several onsite restaurants serving various cuisines. Nearby dining options are also available to enhance guest choices.

Leisure & Activities

Hotel Xcaret Mexico features leisure amenities such as access to local attractions like Xenses and Cenote Calavera, among others. Guests can engage in activities at Emotions Native Park, just a short distance away.

Transportation & Location

Transportation options include local bus routes such as Xcaret, which is within walking distance. The hotel is situated 6 miles from Aeropuerto de Playa del Carmen.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Exclusive Rooftop Room

Max:

3 persons

Shower

Balcony

room details

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King Suite

Max:

4 persons

Bed options:

1 King-size bed

River view

Shower

Non-smoking

room details

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Junior Suite

Max:

3 persons

Bed options:

1 King-size bed

Shower

Non-smoking

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Los Dos Compadres 3.6 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 5.2 mi

Cancun (CUN) 39.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Diverse Culinary Delights

“I was thoroughly impressed by the variety of dining options at Hotel Xcaret Mexico. The restaurants offered an array of cuisines, from authentic Mexican dishes to Asian fusion. Dining at La Trajinera was a highlight, where I indulged in fresh seafood while enjoying a beautiful riverside view.” view full review

Serene Spa Experience

“The spa at Hotel Xcaret was an oasis of tranquility. I treated myself to a Mayan-inspired massage that left me feeling rejuvenated. The ambiance was calming, and the natural elements incorporated into the design enhanced the overall experience tremendously.” view full review

Kid-Friendly Fun

“The children's amenities were fantastic! My kids had a blast at the water park, equipped with thrilling slides and splash zones specifically designed for all ages. They also enjoyed the supervised activities which gave us a chance to relax while knowing they were well taken care of.” view full review

Luxurious Accommodations

“Staying in my room was an absolute pleasure. The spacious layout featured large windows with fine views of the lush landscape. The king-sized bed was incredibly comfortable, and the modern amenities, including a complimentary minibar, enhanced my stay even further.” view full review

General

Non-smoking rooms
Wi-Fi in public areas
Free parking
Safe deposit box

Sports & Fitness

Tennis court

Dining

Continental breakfast
Restaurant buffet

Spa & Leisure

Spa centre
Jacuzzi

Room features

Wi-Fi in rooms
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Media

AM/FM alarm clock

Location

Carr Chetumal, Los Dos Compadres, Mexico, 77710

Map view

Carr Chetumal, Los Dos Compadres, Mexico, 77710

City landmarks

Cave

Rio Secreto

1.4 mi

Amusement Park

Xplor Park

1.4 mi

Park

Xenses

1.2 mi

Theatre

Teatro Tlachco

2600 ft

Garden

Mariposario

1.0 mi

Hwy 307 Km 282

Flora, Fauna y Cultura de Mexico

3100 ft

Capilla de Guadalupe

3100 ft

Theme Park

Plaza principal

3500 ft

Mulchi

4900 ft

Juego de pelota

3700 ft

Xplor Theme Park

3800 ft

Zona arqueologica

3800 ft

Church

Capilla de San Francisco de Asis

4100 ft

Aviario

4300 ft

Km 285

Emotions Native Park

5300 ft

Amusement Park

Xplor

5000 ft

Cenote Santa Cruz

1.2 mi

Calica, terminal de cruceros

1.4 mi

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

1.9 mi

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

1.9 mi

Piste Cyclable sur Paseo Xaman-Ha

1.9 mi

Mahi Golf Course

1.9 mi

Store

Centro Maya

2.5 mi

Hwy 307 Km 287

Alltournative

2.2 mi

Beach

Playacar Beach

2.3 mi

Carretera 109

Cenote Calavera

2.4 mi

152 Calle Quinta Avenida

Quinta Avenida

3.8 mi

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

26.4 mi

Carretera Federal Cancun - Chetumal

Delphinus Xcaret

26.4 mi

Amusement Park

Delphinus Riviera Maya

26.4 mi

Nearby

Cenote Santa Cruz

1400 ft

Restaurants

Xin Gao

200 ft

Carretera Chetumal-Puerto Juarez Km 282 Inside Hotel Xcaret

Reviews and Ratings

Reviews from guests about their experience.

62%

loved their spa retreat and can’t wait to return.

6.2/10

Nice

Rooms

8.4

Location

9.0

Service

6.8

Dining

6.8

Bill

United States, February 2025

6.8/10

My stay at Hotel Xcaret Mexico was truly nice. The lush surroundings and eco-friendly design made it feel like a slice of paradise, but I did find some service aspects could use improvement.

Rooms

9.0

The room was spacious and beautifully designed, with amazing views of the jungle. I especially loved the private balcony that provided a perfect spot for morning coffee.

Service

7.0

While the staff were friendly and welcoming, the wait times at the front desk were a bit long during peak hours. It detracted from an otherwise stellar experience.

Location

8.0

The hotel's location is fantastic. It's close to several adventure parks and there's easy access to the beach, making it an ideal spot for exploration.

Dining

8.0

I was delighted by the variety of dining options. The guava jam at breakfast was heavenly, adding a unique touch to the meal.

Facilities

9.0

The facilities were great, especially the pools that felt luxurious. I enjoyed the various wellness areas where I could unwind and relax.

Edward

United States, January 2025

5.4/10

My stay at Hotel Xcaret Mexico was an enjoyable experience overall, with stunning views and fantastic amenities. However, the dining options were somewhat limited at certain times, which was a bit frustrating. Nonetheless, the beautiful surroundings and unique atmosphere made up for it.

Rooms

9.0

The rooms were spacious and beautifully decorated, with a fantastic view of the surrounding nature. I particularly enjoyed the large balconies that provided a great spot for morning coffee.

Service

7.0

The service staff were friendly and eager to help, though at times, they seemed a bit overwhelmed during peak hours at the restaurants. A little more staffing during busy periods might improve the experience.

Location

10.0

The location of the hotel is amazing, nestled in nature and close to numerous cultural attractions. It was easy to explore the nearby sites and enjoy the natural beauty of the area.

Dining

6.0

While the food was delicious and beautifully presented, I found that dining options were limited during certain times, and it became a hassle to get reservations for the more popular restaurants.

Facilities

9.0

The facilities were great, especially the pools and the spa area, which offered a range of relaxing treatments in a tranquil setting. I felt truly pampered during my visit.

Frank

United States, November 2024

7.4/10

I had a relaxing stay at Hotel Xcaret Mexico, enjoying the beautiful natural surroundings and unique design. The service was friendly, though at times a bit slow. While the dining options were varied and catered well to my vegetarian preferences, some dishes lacked flavor. Overall, it was a solid experience with some room for improvement.

Rooms

8.0

My suite was spacious and beautifully decorated, offering a lovely view of the gardens. The beds were incredibly comfortable, making it a pleasure to unwind after a day of exploring.

Service

7.0

The staff were always warm and eager to assist. However, I did notice some delays during peak times, which could be improved.

Location

9.0

The resort's location is perfect for enjoying the natural beauty of the area, with easy access to the beach and nearby attractions. It felt like a hidden paradise.

Dining

7.0

The variety of dining options was impressive, especially for a vegetarian like me. I appreciated the effort to include plant-based dishes, but I found that a few lacked the seasoning I expected.

Facilities

8.0

The facilities were well-maintained and included many great amenities. I particularly enjoyed the spa, though the booking process could be streamlined.

Arthur

United States, November 2024

6.8/10

I had a wonderful stay at Hotel Xcaret Mexico. The rooms were spacious and beautifully decorated, though the service could be a bit slow at times. The variety of dining options was impressive, but I found some dishes lacked flavor. Overall, a stunning location with great facilities.

Rooms

8.0

My room was spacious, stylishly designed with a stunning view of the jungle. The bed was incredibly comfortable, making it easy to relax after a day of exploring.

Service

6.0

While the staff was friendly and helpful, I noticed that the service was slow during peak hours, which was a bit frustrating.

Location

9.0

The hotel's location is perfect, nestled between the jungle and the beach. It's close enough to Playa del Carmen, making it easy to venture out.

Dining

7.0

I appreciated the variety of dining options available, but some of the dishes I tried were underwhelming in terms of flavor. I expected richer tastes from such a renowned place.

Facilities

9.0

The facilities were great, from the pools to the spa. I particularly enjoyed the beautiful infinity pool with its amazing view.

Susan

United States, November 2024

5.2/10

My stay at Hotel Xcaret Mexico was a good experience overall, though I did face some hiccups with the dining service at times. The ambiance and natural beauty surrounding the hotel were amazing, which made my vacation even more enjoyable. However, I found some of the facilities could use a bit more maintenance to keep the luxurious feel intact.

Rooms

8.0

My room was spacious and beautifully designed, boasting stunning views of the surrounding jungle. The bed was incredibly comfortable, but I noticed some minor wear that could be addressed.

Service

7.0

The service was friendly, and the staff always greeted me with a smile. However, during peak meal times, the wait for my food was longer than expected, which was a bit frustrating.

Location

9.0

The hotel's location is perfect, nestled amidst lush greenery with easy access to nearby attractions. I loved the proximity to the beach and the tranquility of the area.

Dining

6.0

The variety of dining options was impressive, and I enjoyed the fresh flavors, especially the local dishes. However, I encountered inconsistent service at dinner which occasionally detracted from the experience.

Facilities

7.0

The facilities offered were great, with multiple pools and a fantastic spa. Yet, I noticed some areas, like the gym equipment, were in need of maintenance.

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Hotel Xcaret Mexico, Los Dos Compadres

About the Hotel

Rooms & Amenities

Dining & Nearby Options

Leisure & Activities

Transportation & Location

Choose your room type

Price and Room Availability

Getting around

Facilities

General

Sports & Fitness

Dining

Spa & Leisure

Room features

Media

Location

Reviews and Ratings